Last Updated: 22 May 2018
Visitor. You may be a visitor to our Sites and either provide us with information without purchasing our Services or you may may contact us through our Sites seeking information about our Services.
The European Union Global Data Protection Regulation ("GDPR") provides data subjects like you with certain rights that are enumerated in the Your Rights section below. We will provide these same rights to all of our customers regardless of where you live.
We will process and store your Personal Data only for the period necessary to achieve the purpose of collection or as long as required by applicable law. Our legal basis for processing your Personal Data is either your consent indicated on this Site, that the processing is necessary for the performance of a contract to which you are party such as the Services Agreement, or in order to take steps at your request prior to entering into a contract.
We may collect Personal Data when you visit our Site such as information related to your online device, including your IP address, referring website, what pages your device visited, and the time your device visited our Site. For more information on this, see the section below titled Cookies and Other Tracking Technology.
We will collect Personal Data when you register for an account to activate Services, when you provide your Personal Data to interact with other Site users, or send us customer service related requests. When you sign up for our Services, we will receive and store information you provide directly to us. For example, when setting up a new customer we collect Personal Data such as a name, email address, and password. If you choose to purchase Services from us, we or our third-party payment processors will collect your payment information.
We may send promotional or customer service related emails. If you no longer wish to receive these emails, you may opt out of them by clicking the unsubscribe link in the email communications we send.
We use your Personal Data when you visit our Site for the following purposes:
In addition to the purposes set forth above as applied to delivery of the Services, we use your Personal Data when you purchase or subscribe to our Services for the following purposes:
We may also use your Personal Data to contact you via email, and possibly other means, regarding new services or events we think may be of interest to you if this is in accordance with your marketing preferences.
We do use automatic decision-making or profiling. Profiling in general means any form of automated processing of Personal Data to evaluate or predict aspects concerning a person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements. However, we only profile previous Services customers in order to offer them special upgrade or discount pricing on future Services offerings by evaluating your interest in our Services and those of our competitors as well as your age, gender and geographic location.
The only way to completely “opt out” of the collection of any data through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical data for instructions on how to delete and disable cookies, and other tracking/recording tools (to learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit https://www.cookiecentral.com/faq/.)
You can also visit the U.S. government website to learn about disabling cookies at https://www.usa.gov/optout-instructions.
If you access the Services or Sites on your mobile device, you may not be able to control tracking technologies through the settings. For more information on third-party advertising- related cookies and interest-based advertising, and to learn how to opt-out of these practices with companies participating in industry self-regulation, please visit www.aboutads.info/consumers.
Pixel tags and similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with Services to, among other things, track your actions (including email opens and clicks), measure the success of our marketing campaigns and compile statistics about use of the Services and response rates.
Log File Information. Log file data is automatically reported by your browser or mobile application each time you access our Sites or the Services. For example, when you access our Sites, our servers automatically record certain data that your web browser sends whenever you visit any website. These server logs may include data such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information. We do not intentionally connect this automatically-collected data to Personal Data but some Personal Data attributes may be present in the URL when it is logged into our system. We do not use this data from visitors for any purpose.
We will not rent or sell your Personal Data to others. We may share or disclose your Personal Data to third parties, often referred to as processors, as described below. Your Comments. Any Personal Data you elect to make publicly available on our Sites, such as posting comments on our blog page, will be available to others. If you remove Personal Data that you have made public on our Sites, copies may remain viewable in cached and archived pages of our Sites, or if other users have copied or saved that Personal Data. Your Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
Your Anonymous Data. We may share information that is not Personal Data (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties. This data may be stored indefinitely.
Legal Disclosures. We will disclose your data where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (i) comply with the law and the reasonable requests of law enforcement; (ii) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (iii) to exercise or protect the rights, property, or personal safety of us, our users or others.
Business Transactions: We may sell our company or the Services. Your data such as customer names and email addresses, and other data related to the Services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such data in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of our company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Security. We are concerned with protecting Personal Data and use appropriate technical, organizational and administrative measures to protect the Personal Data we hold in our records from unauthorized access, loss, misuse, disclosure, alteration or destruction. However, no method of transmission over the internet, method of electronic storage, or process that is subject to human error is 100% secure. When you enter your log in credentials or other information into our Service on our registration or order forms, we encrypt that data using secure socket layer technology (SSL). You can also prevent unauthorized access to the Personal Data in your account with us by protecting your password appropriately and limiting access to your device and browser by signing off after you have finished using our Service. Security Incident In the event that your Personal Data is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
General Rights. You can always decide not to disclose your Personal Data to us, but that may limit your ability to use our Services or take advantage of some of the features of the Site. You can opt-out of receiving certain marketing communications from us at any time by using the unsubscribe link in the email communications we send. If you retain any account for Services, we will still send you non-promotional communications related to your Services. You can exercise these and any of the following rights to your Personal Data by contacting us at email@example.com and we will respond in a reasonable time in accordance with applicable law.
Access. You have a right to access the Personal Data held by us. We may charge for a request for access in accordance with applicable law.
Amendment. You have the right to request that we update any inaccurate Personal Data. To update your Personal Data, you may contact us at the email address set forth above or by amending your Personal Data stored on our website for delivery of the Services. Withdrawal of Consent. Where we process Personal Data based on consent, you have a right to withdraw consent at any time.
Erasure (Right to be Forgotten). Subject to applicable legal limitations, you have the right to request the erasure of your Personal Data. We will endeavor to erase your Personal Data from as many locations in our Services as possible. When this happens, you will lose all access to the Services.
Restriction of Processing. You have the right to request restriction of the processing of your Personal Data on the grounds that the (i) accuracy of the data is contested; (ii) processing is unlawful but you oppose erasure; (iii) the data is no longer needed for the purposes of processing but you require the data for exercise or defense of a legal claim; and (iv) you have objected to processing as per GDPR Article 21 and such objection is pending. Object. You have the right to object to our processing of your Personal Data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process Personal Data for this purpose. You also have the right to object to processing of your Personal Data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest. Data Portability. We will provide you with a copy of your Personal Data in a structured, commonly used and machine readable format.
Complaints. We hope that you won't ever need to, but you can complain about our use of your Personal Data. We will investigate and respond to you. You also have the right to lodge a complaint with the supervisory authority responsible for data protection in the EU member state or the state attorney general in the country or US state of residence, your place of work or the place of the alleged infringement.
Please remember that we may still use any aggregated and de-identified Personal Data that does not identify you and may also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or solicit Personal Data from anyone under the age of 16. In the event that we learn that we have collected Personal Data from a child under age 16, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under 16, please contact us at firstname.lastname@example.org.
"Do Not Track" ("DNT") refers to an HTTP header used by Internet web browsers to request a web application disable its tracking or cross-site user tracking. When DNT is enabled, a user's web browser adds a header to content requests indicating that the user does not want to be tracked. Some U.S. state laws require us to disclose how we respond to web browser DNT signals. We do not respond to or take any action with respect to a DNT configuration set in your internet browser, and therefore, do not disable tracking. For data about Do Not Track, visit www.allaboutdnt.org.
In addition, we deploy cookies, tracking pixels, web beacons, and other technologies on our websites and those of our customers. Those tools may be used by us, our customers, and third parties to collect data about you and your internet activity, even if you have turned on the Do Not Track signal.
Phone: +1 (202) 905-2608